Apple, the app store sucks. Yeah, it’s a brilliant innovation to have an app store for a smart phone, but I’m over that. You have a serious problem in that you’ve made it so trendy and cool to create iPhone apps, that damn near everyone is doing it.
As a result, there’s a total lack of quality in many of the apps. For free ones this isn’t that big a deal, because well if I get something for free, I’m not necessarily expecting it to rock up to 11. But, when I pay $10 for an app, I want it to freakin’ work flawlessly. You don’t have to agree with them, but here are my rants on the system as it stands today :
- Comments and star ratings aren’t enough. I want to know the percent of the time the app crashes, the percent of the time the application gets uninstalled, and a bug tracker for each app in the store with statistics on time to fix bugs, etc.
- I should be able to return a paid app through the store. If it sucks, I should have 24 hrs to get my money back via some official mechanism. Buying software should not be a gamble.
- Allow bug fix updates to make it into the store faster. I keep seeing blog post after blog post about waiting for an updated version to show up in the app store. It’s a new platform and there will be bugs in software, you need to streamline the process to resolve those bugs for the users.
- Fix the platform. There are precisely 2 hardware devices for these things. How hard should it be to make a stable application for it? I don’t know if it’s issues with the language, the OS, or sunspots, but I don’t care either. There’s no excuse for a memory leak in a user application on a hardware platform of 2 freaking devices.
